September Skincare Pty Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

PERSONAL INFORMATION WE COLLECT

Device Information
When you visit our site, we automatically collect:

• IP address
• Browser type
• Time zone
• Cookies and tracking data
• Pages viewed and interactions
  

Order Information
When you make a purchase, we collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party providers — we do not store card details)
  

HOW WE USE YOUR INFORMATION
We use your personal information to:

• Process and fulfil orders
• Communicate with you
• Provide customer support
• Detect and prevent fraud
• Improve our website and experience
• Send marketing communications (if you opt in)

SHOPIFY
Our store is hosted on Shopify Inc., which provides the ecommerce platform we use to sell our products. Your data is stored through Shopify’s secure systems.

SHARING YOUR INFORMATION
We share your information with trusted providers, including:

• Shopify
• Payment providers
• Shipping partners
• Analytics providers (such as Google Analytics)

We do not sell your personal information.

ADVERTISING AND TRACKING
We use Meta (Facebook and Instagram) and Google tracking tools (such as pixels and cookies) to:

• Understand customer behaviour
• Measure advertising performance
• Deliver relevant ads

You can manage your preferences via Facebook and Google ad settings.

COOKIES
We use cookies to:

• Enable website functionality
• Analyse performance
• Improve your experience

You can disable cookies through your browser settings.

DATA RETENTION
We retain your information for our records unless you request deletion.

YOUR RIGHTS
Under Australian law, you have the right to:

• Access your personal information
• Request corrections
  

CHANGES
We may update this policy from time to time.

CONTACT
September Skincare Pty Ltd
Email: info@septemberskincare.com.au